Support

Use Ask YHRTK

adminmanageremployee Last updated 1 May 2026

Ask YHRTK is the in app AI helper, available at the bottom right of every page. It can answer how to questions, find features, draft emails, summarise data, and walk you through processes. It’s grounded in the help articles you’re reading right now, so it knows the platform.

Open Ask YHRTK

Click the floating Ask YHRTK button at the bottom right of any page. The chat panel opens.

What you can ask

It works best when you ask in plain English what you actually want to do.

Good questions:

  • “How do I run a 1:1?”
  • “Reset my password”
  • “Generate a final written warning for [employee name]”
  • “What’s the difference between annual leave and personal leave?”
  • “Where do I see who hasn’t signed their contract?”

It also handles open ended HR queries:

  • “Help me draft an email to my team about the new leave policy.”
  • “Summarise this incident report into 3 bullet points.”
  • “What should I include in a redundancy letter under Australian law?”

What it can do for you

Beyond answering questions, Ask YHRTK can:

  • Take you straight to the right page. Click the link in its reply to land on the page it’s talking about.
  • Pre fill forms. “Generate an offer letter for Jamie Lee” opens the document generator with Jamie selected and the right template loaded.
  • Summarise data on the page you’re on. “What’s the headline number on this report?”
  • Draft for you. Performance feedback, comms, descriptions, policy updates. Always review before sending.

What it doesn’t do

  • It does NOT change records on your behalf without confirming.
  • It does NOT delete anything.
  • It does NOT make any decision that should involve a human (firing, rejecting candidates, refusing leave).

Privacy

Ask YHRTK queries stay within the platform. The data it sees is limited to your role’s permissions: a manager can ask about their direct reports but not other teams; an employee can ask about themselves but not others.

When it doesn’t know

If Ask YHRTK can’t find an answer in the help articles, it tells you and offers to escalate to a human (the support team at hr@yourhrtoolkit.com.au). It does NOT make up answers.

Keyboard shortcut

On any page, press / to focus the Ask YHRTK input without clicking. Press Esc to close the panel.

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