Support

Report a workplace incident

manageradmin Last updated 26 April 2026

The WHS module is where you log incidents, near misses, and injuries. Capturing them properly matters for everyone’s safety and for your organisation’s compliance position.

Who can report

Managers and admins can open the WHS module from the sidebar (under Tools then WHS) and submit a report. If an employee tells you about an incident, log it on their behalf, with them named as the person involved.

Submit an incident report

  1. Go to the sidebar then WHS. You’ll land on the incidents page.
  2. Click to start a new incident report. The form is in four sections.

Section 1. What happened

  • Incident type. Pick from: Near Miss, Injury, Illness, Property Damage, Environmental Incident, Notifiable Incident, Hazard Report.
  • Severity. Minor, Moderate, Serious, Critical, or Fatality.
  • Title. A short, plain description (e.g. “Slip on wet floor in warehouse aisle 3”).
  • Date and time. When the incident happened (not when you’re reporting it).
  • Location. Where it happened.
  • Full description. What happened, in plain language. Include enough detail that someone reading this in a year still understands.

Section 2. Who was involved

  • Employee. Pick the person involved from the employee dropdown.
  • Witnesses. Free text for any witness names.
  • Other persons involved. For non-employees (visitors, contractors, members of the public).

Section 3. Immediate response

Tick all that apply:

  • First aid provided. If yes, also enter the first aider name.
  • Emergency services called.
  • Hospital attended. If yes, also enter the hospital name.
  • Other response. If yes, describe what was done.

Section 4. Injury details (only if type is Injury)

  • Body part affected. Dropdown of common body areas.
  • Injury type. Sprain, fracture, burn, chemical exposure, mental health impact, etc.
  • Time off work. Tick if the person needs time off, then enter the estimated days off and expected return date.

What happens after you submit

The incident is created with status Open. From here:

  • The platform routes the report into the WHS module for follow up.
  • If the type or severity meets the platform’s notifiability criteria (Critical, Fatality, or type Notifiable Incident), the incident is flagged and your organisation’s admins are alerted via email.
  • The next step is investigation. See Investigate an incident.

A note on regulatory advice

The platform helps you record incidents and surfaces flags when a report meets criteria that often correspond to regulatory notification requirements. It does not give legal advice. Whether a specific incident is legally notifiable to a workplace regulator (such as SafeWork in your state or territory) depends on the details of the incident and the law. Always confirm notifiability with a qualified WHS or legal advisor before taking action. The platform is a tool, not a regulator.