Run the turnover report

The turnover report shows how many people joined and how many left in each month, plus a turnover rate calculated from those numbers.

Open the report

1. On the left hand sidebar, under Tools, click Reports.
2. Click Turnover.

What the report shows

Summary cards:

• Total starters. People who started in the date range.
• Total leavers. People who left in the date range.
• Net change. Starters minus leavers.
• Turnover rate (%). Calculated as leavers ÷ average headcount over the period × 100.

Chart: A month-by-month stacked bar chart showing starters (in one colour) and leavers (in another) for each month in the date range.

Filters

• Date range. Defaults to the last 365 days if not specified. Set a custom range for quarterly or annual reporting.

Export to CSV

CSV columns: name, job title, department, employment type, start date, end date, status. One row per employee involved (whether starter or leaver) within the date range.

What turnover means

There are different industry conventions for turnover. The platform’s calculation is:

turnover_rate = leavers / average_headcount * 100

Where average headcount is the mean of headcount-at-start-of-period and headcount-at-end-of-period.

This is the simplest, most commonly used measure. Other conventions (rolling 12-month, voluntary-only, regrettable-only) aren’t currently calculated; you’d need to derive them from the CSV.

Reading the report

Some context for interpreting:

• Industry baselines vary. Tech: 13-20%. Hospitality: 70%+. Public sector: 5-10%. Compare yourself to your sector, not a generic benchmark.
• Net change tells you growth, not health. You can have positive net change (more starters than leavers) and high turnover at the same time, which usually signals churn problems.
• One bad quarter is noise. Look at trends across 12 months before drawing conclusions.

Permissions

Managers and admins. Employees don’t have access.